Information channel

Whistleblowing channel

A safe and confidential way to report regulatory breaches or irregular conduct related to Camping Armanello, in accordance with Spanish Law 2/2023 of 20 February on the protection of persons who report regulatory infringements and on the fight against corruption.

What can you report?

This channel can be used by employees, collaborators, suppliers, customers and anyone who has learned of the facts in an employment or professional context.

  • Breaches of European Union law in the areas covered by the law (public procurement, product safety, environmental protection, consumer protection, data protection, among others).
  • Serious or very serious criminal or administrative offences.
  • Breaches of labour regulations on occupational health and safety.
  • Harassment, discrimination or any conduct contrary to ethics and the campsite's internal rules.

Your guarantees

Confidentiality

Your identity and the facts reported are known only to the people strictly necessary to process the report.

Anonymity possible

You can report anonymously. If you provide a means of contact, we will be able to inform you about the status of your report.

No retaliation

Any form of retaliation against those who report in good faith is prohibited, including threats and attempted retaliation.

Deadlines

We acknowledge receipt within a maximum of 7 calendar days and respond within a maximum of 3 months from acknowledgement (extendable by another 3 in particularly complex cases).

How to report

Fill in the form describing the facts in as much detail as possible. It goes directly to the quality team. You can report anonymously or identify yourself, and request an in-person meeting if you prefer.

What happened, where, who is involved and any information that helps investigate it (minimum 20 characters).

Identification (optional)

External channels and other enquiries

In addition to this internal channel, you can report directly to the Independent Authority for the Protection of Whistleblowers (A.A.I.) or to the competent regional authorities. This channel is not for bookings, service complaints or customer claims: for those, write to us from the contact page. Personal data is processed in accordance with our privacy statement.